Support
Find quick answers below or talk to our team — we're online 24/7 in live chat.
USDT (TRC-20, ERC-20, BEP-20), BTC, ETH, TRX, SOL, DOGE and TON. Open the wallet, choose a coin and network, and send funds to the address shown.
The minimum deposit is 100 USDT (or the equivalent in another coin). Smaller transfers are not credited automatically — contact support if you sent less.
Most withdrawals are processed within 10 minutes. Large amounts may require a short manual review. The minimum withdrawal is 20 USDT.
Contact live support with your transaction hash. In many cases we can recover the funds, although a recovery fee may apply.
Go to Promotions → “Have a promo code?” or the Redeem Code tab in your profile, enter the code and press Redeem. The bonus is added to your game balance instantly.
Every bet earns XP. As your XP grows you level up through seven tiers — from Iron to Diamond — unlocking cashback, rakeback and exclusive rewards.
Daily rakeback can be claimed every 24h, weekly rakeback is credited on Mondays and monthly rakeback on the first day of each month.
Verify your e-mail and enable 2-step verification and an authenticator app from Profile → Security.
Use “Forgot password” in the sign-in window, or ask live support to send you a reset link to your verified e-mail.
Yes. Contact support and choose between a temporary cool-off period or permanent self-exclusion.
If gambling is no longer fun, free and confidential help is available. You can also ask support to set limits or exclude your account at any time.
Read our Responsible Gaming policy for the tools available in your account.